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- Client complains and revisits 0%
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Question 1 of 7
1. Question
What is the most common revisit request?
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Question 2 of 7
2. Question
What should be the first step when a client contacts you with a complaint or revisit request?
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Question 3 of 7
3. Question
Before confirming a revisit with a client, what must you do?
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Question 4 of 7
4. Question
What should you do if the technician confirms that the client approved the TV height?
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Question 5 of 7
5. Question
How should you communicate the resolution to the client after discussing with the technician and manager?
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Question 6 of 7
6. Question
How should you remain when discussing revisit requests with clients?
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Question 7 of 7
7. Question
What should you be familiar with to handle client complaints effectively?
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